1. Certain features of Blue Connectivity B.V. or our affiliated websites require the purchase of Credits in order to be used in full. Unused balances may not be redeemed for cash and cannot be refunded, except if it is required by applicable law. Unused credits will expire after three months.
2. We believe in the power of freedom and choice. Therefore all payments are one-off and non-recurring.
3. All rates include VAT and other applicable taxes, unless otherwise agreed.
4. As a consumer in the UK or Ireland, you have a statutory 14-day right of withdrawal for digital entertainment services, unless you expressly consent to immediate performance and acknowledge that you lose this right once the service has begun (for example, once Credits are used).
4. Under Canadian law, statutory cancellation rights may vary by province. Where mandatory consumer law provides a right of cancellation or refund, we will comply with those rules. Once digital services have started or Credits have been used, cancellation rights may no longer apply.
4. Under U.S. law, there is generally no statutory right of withdrawal for digital entertainment services. Refunds are only provided where required by applicable federal or state law.
| Package | Credits | Price | Price per message |
|---|---|---|---|
| Paket XS | 10 | £ 13.95 | £ 1.40 |
| Paket S | 25 | £ 32.95 | £ 1.30 |
| Paket M | 50 | £ 59.95 | £ 1.20 |
| Paket L | 100 | £ 114.95 | £ 1.15 |
| Paket XL | 200 | £ 219.95 | £ 1.10 |
| Promo | 5 | £ 4.99 | £ 0.99 |
| Package | Credits | Price | Price per message |
|---|---|---|---|
| Paket XS | 10 | € 13.95 | € 1.40 |
| Paket S | 25 | € 32.95 | € 1.30 |
| Paket M | 50 | € 59.95 | € 1.20 |
| Paket L | 100 | € 114.95 | € 1.15 |
| Paket XL | 200 | € 219.95 | € 1.10 |
| Promo | 5 | € 4.99 | € 0.99 |
| Package | Credits | Price | Price per message |
|---|---|---|---|
| Paket XS | 10 | C$ 17.5 | C$ 1.75 |
| Paket S | 25 | C$ 37.5 | C$ 1.5 |
| Paket M | 50 | C$ 70 | C$ 1.4 |
| Paket L | 100 | C$ 130 | C$ 1.3 |
| Paket XL | 200 | C$ 240 | C$ 1.2 |
| Promo | 5 | C$ 4.99 | C$ 0.99 |
| Package | Credits | Price | Price per message |
|---|---|---|---|
| Paket XS | 10 | $ 17.5 | $ 1.75 |
| Paket S | 25 | $ 37.5 | $ 1.5 |
| Paket M | 50 | $ 70 | $ 1.4 |
| Paket L | 100 | $ 130 | $ 1.3 |
| Paket XL | 200 | $ 240 | $ 1.2 |
| Promo | 5 | $ 4.99 | $ 0.99 |
6. Payments are processed in the currency displayed at checkout (e.g. GBP, EUR, CAD or USD). Your bank may charge foreign exchange fees depending on its terms and conditions.
Consumers in the UK and Ireland generally have a statutory 14-day right of withdrawal for digital services. This right expires once you expressly request immediate performance and acknowledge that you lose your right once the service begins (for example, when Credits are used).
Refund rights in Canada depend on applicable provincial consumer protection laws. Where mandatory law provides a right to cancellation or refund, we will comply. Once digital services have started or Credits have been used, refunds may no longer be available.
Under U.S. law, purchases of digital entertainment services are generally final and non-refundable, except where required by applicable federal or state law.
ContactsTo initiate the refund procedure, use the contact form. To contact PayNL, send an email to info@pay.nl, chat, or visit the self-service website. To contact PayPal, click here.
TermsWhere a statutory right of withdrawal applies, cancellation must be declared within 14 days via the contact form. If performance has begun (e.g. Credits have been used) following your express consent, the right of withdrawal is excluded.
Where applicable provincial law provides a cancellation right, refund requests must be submitted via the contact form. If digital services have already been accessed or Credits used, refunds may be excluded.
Refund requests may be submitted via the contact form. Refunds are only granted where required under applicable federal or state law. In the event of abuse or fraud, we reserve the right to block the customer.
What is shown on my bank statement?Blue Connectivity B.V., a neutral payment reference, will appear on your bank or credit card statement. The name secrethookups.co.uk or any reference to chatting or flirting will NEVER appear or be mentioned on your bank or credit card statement.